Management policy

Operating Codes

We have Operating Codes that establish the guidelines that govern the ethical behavior of our professional team in their daily performance.

Ethical Channel

We have developed a compliance culture that promotes adherence to and respect for legality and ethical commitments. To achieve this, we provide resources and tools to the organization, monitor, and take action in risk prevention.

The ethical channel is the means created by Saggas to enable any individual or legal entity, directly or indirectly related to its activity, to report suspicions, indications, or verified knowledge of illegal acts or breaches of internal or external regulations applicable to the entity.

The scope and operating principles of the channel are determined by the Ethical Channel Policy.

All stakeholders linked to Saggas are responsible for immediately reporting any suspicion or knowledge of a breach within the scope of the aforementioned Policy.

The channel may be used in writing, either by email sent to the following address: canal-etico@saggas.com, or by postal mail addressed to: Saggas. Ethics and Compliance Committee. P.O. Box 136. 46520 Puerto de Sagunto (Valencia).

If the communication is sent anonymously via email, the whistleblower should ensure that no electronic trace is left in the process. This way, they will have the best possible protection as an anonymous informant. Nevertheless, although there may be an IP trace from where the email was sent or through the documentation, Saggas is committed not to track this access.

At the request of the informant, communication may also be made through an in-person meeting within a maximum period of seven days.

The communications must contain the following minimum information:

• Identification of the informant (except in cases of anonymous communications), and if it is a legal entity, of its representative.
• Sufficient description of the facts and, where applicable, submission of evidence and witnesses. If the information provided is insufficient for the proper conduct of an investigation, additional information will be requested from the informant, allowing a period of 10 days for the correction of any deficiencies.

Notwithstanding the above, in this link, you can find the external information channels for reporting to competent authorities and institutions, bodies, or agencies of the European Union.